Welcome to the CargoWise Service Partner Program. As a CargoWise Partner, you have joined a strong global network of highly-skilled industry practitioners that are united in their commitment to improving the world’s supply chains.
We share a mutual goal to accelerate the growth and productivity of CargoWise customers. We believe the most successful CargoWise Service Partners are those who continually invest in building their technical capability, their product expertise, and their industry networks.
These guidelines will explain the resources and tools available to help you grow and thrive as a CargoWise Service Partner.
As a CargoWise Service Partner you play an integral role in supporting the worlds’ logistics providers and their use of our industry-leading platform, CargoWise.
You will earn revenue working with CargoWise customers by offering technology and business consulting services; training and high-touch product support; project management and business process services; and software integration services and customer support.
As a CargoWise Service Partner, you will leverage your expertise to deliver business results, and differentiate yourself in the global marketplace of platform service providers to more than 15,000 customers worldwide.
We will provide you with opportunities, tools, and resources to help you promote and grow your business, and deliver value to CargoWise customers.
of the top 25 global freight forwarders are our customers
our software is licensed for use in
of the top 50 Global Third Party Logistics Providers are our customers
logistics organisations worldwide use our software
data transactions executed on our platform annually
Project Closure Reports
To validate a completed customer project, CargoWise Service Partners must pre-fill and submit the Project Closure Report online form. WiseTech Global will then verify the submission with the client contact.
CargoWise sales tools and processes
Proven sales processes and content utilised by our global sales teams to grow your CargoWise engagements.
A real world demonstration environment
A feature rich CargoWise sandpit environment to train consultants, reduce project build times and increase speed to market.
Demand generation activities and campaign toolkits
Access to industry events, lead generation initiatives and campaign toolkits.
Operational and commercial business resources
Operational business toolkits to activate new business opportunities and set yourself up for commercial success.
CargoWise service opportunities
Work with CargoWise global sales teams to directly access service opportunities and new business leads.
CargoWise customer referral program
Build an additional ongoing revenue stream through the CargoWise customer referral program.
Tools, resources & training
The CargoWise Service Partner program gives you access to a range of benefits to assist your business. The CargoWise Service Partner portal provides partners with a range of enablement tools and resources to grow and market your business. Our industry-leading CargoWise Learning portal (My Account) empowers partners to develop and enhance your CargoWise skills and ensure your Consultants are the best they can be in this complex world of logistics.
Global team of partner management, customer service, and sales professionals working together to support partner activation and success.
Digital resources, courseware and community forums give you access to onboard your consultants and grow your practice capability.
Virtual and in-person events that offer learning, development and business building opportunities with the CargoWise team and other CargoWise Partners, and promotional campaigns that help you generate new business leads.
Self-paced online learning for obtaining product certification for each consultant in your practice, and for sharpening skills when new features are released.
All potential partner applicants are assessed by the CargoWise team via email and phone before formal engagement as a CargoWise Partner. Once approved, new CargoWise Partners will be guided through a step by step partner activation and onboarding process.
CargoWise offers a comprehensive and free training and education portal (CargoWise Learning) featuring a certification pathway, on-demand eLearning resources and examinations. All CargoWise Partners and customers have access to CargoWise Learning via My Account. Potential partners can apply to receive access by contacting firstname.lastname@example.org.
Complete a Project Closure Report for each recent successful CargoWise Partner project. These projects should be completed and confirmed with your client prior to submission. If Subject Matter Experts are required in the competency of your choice, submit the Project Closure Reports together with Subject Matter Expert qualifications to email@example.com.
CargoWise Partners must submit Project Closure Reports (PCRs) and Subject Matter Experts (SMEs) to achieve ‘Certified’, ‘Gold’ and ‘Platinum’ tiers within the available partner competencies. CargoWise Service Partners can apply for accreditation in any and all competencies where they have demonstrated customer project success. Please refer to the CargoWise Service Partner Program Guidebook (this page) for more information on how to achieve these accreditations.
Yes. Customer contacts receive a copy of the submitted Project Closure Report to verify. Verification by the customer is a mandatory step in the process and will be managed by WiseTech Global.
Once partners submit a Project Closure Report, the CargoWise Partner team will review the report and forward its contents to the Client Contact for verification via email within 2 business days. Once the Project Closure Reports have been verified by the customer (by reply email) and your Subject Matter Expert qualifications have been approved, partners will receive confirmation of their accreditation via email. Note: The Client Contact has approximately 21 days to verify the PCR, after which the request will be closed, and the partner notified.
Partner competency tiers will be valid as long as you maintain the minimum Project Closure Report (PCR) requirements for each competency. PCRs are valid for 18 months from the project completion date. For example, projects completed from January 2020 onwards will be considered valid toward your partner competency until the June 30th 2021.
Partners can expect additional competencies to be added to the program over time. These additions will be timed with new module releases and the integration of adjacency products and will assist you to differentiate your skills as a CargoWise Partner. New competencies will be accompanied by additional criteria, learning material and benefits.
There is no direct financial investment required to become a CargoWise Partner. Our CargoWise Partners do, however, invest their valuable time and resources into their partner accreditation. It is through continuous professional development and the submission of Project Closure Reports that accreditation is obtained.
Your project will qualify as a Global Rollout project should it involve lead and contributor consultants in a significant global and multi-region CargoWise rollout. Multi-region is defined as global scope projects spanning multiple regions such as the Americas, Europe, Asia-Pacific etc. Please use the Global Rollout Project Closure Report if you have such a project. The Lead Consultant PCR submission will be confirmed by the client and WiseTech Global. Contributing Consultant PCR submissions will be confirmed by the Lead Consultant and the client. Global Rollouts are at the sole discretion of WiseTech Global.
Submit your interest
Want to know more about the CargoWise Service Partner Program? Use the form below to send us your inquiry or contact us for more information.